Room
391 sq ft / 2 Guests / 1 Queen Bed
Step into this 391 sq ft Garden View Room at Viva Maya and feel immediately at ease. The room opens to a private balcony overlooking manicured gardens, with tile flooring and exterior-corridor access that blends indoor comfort with fresh-air resort living. Thoughtful accessibility features are included, and energy-saving switches help reduce consumption while you relax.
The bedroom centres on one Queen Bed dressed in sheets that can be changed on request, with blackout drapes for restful sleep. Entertainment comes courtesy of a 55-inch LED TV with premium channels, and the room can connect to neighbouring rooms when needed. A private bathroom includes a shower, towels changed on request, free toiletries and a hair dryer, while essential safety items such as a smoke detector, fire extinguisher and first aid kit are provided.
Your stay is part of Viva Maya’s all-inclusive experience: complimentary WiFi keeps you connected, a mini-fridge and in-room safe add convenience, and daily housekeeping maintains your space. Practical extras include an iron and ironing board, phone, recycling bin and accessibility-minded details; in-room childcare is available for a surcharge. Some services—like the in-room safe and certain extras—may carry additional fees, and special requests are subject to availability. Whether you’re unwinding on the balcony, streaming a show, or returning from the beach, this Garden View Room delivers uncomplicated comfort for two.
What's included in this room?
- Private balcony overlooking the resort's manicured gardens
- 391 sq. ft. room with bedroom area and private bathroom
- One queen bed with blackout drapes, comfortably sleeping two guests
- Private bathroom with shower, free toiletries, hair dryer and towels changed on request
- Cool tile flooring and air conditioning set the tone for relaxed resort comfort
- Mini-fridge in the room for keeping drinks and snacks chilled
- 55-inch LED TV with premium channels, free Wi-Fi and an in-room safe
- All-inclusive stay covering meals, pool bar, tennis, bicycles, non-motorized water sports and live entertainment
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Frequently Asked Questions
Room FAQs
What does the Garden View Room at Viva Maya look out on?
The room has a private balcony overlooking the resort's manicured gardens. It suits guests who want a green, relaxed outlook for morning coffee or an evening wind-down after the beach.
How is the bed set up and how many guests does the room sleep?
The room has one queen bed and sleeps 2 guests in 391 sq. ft. Blackout drapes help with restful sleep, and connecting rooms are available if you are travelling with another party.
Does the room have a balcony, and how do I reach the room?
Yes, it has a private balcony. The room is reached via exterior corridors, which gives the building an open-air resort feel, and the floors are tiled.
What is the bathroom like?
The room has a private bathroom with a shower, free toiletries and a hair dryer. Towels and bed sheets are changed on request, and housekeeping visits daily.
What is included with this room at Viva Maya?
Your rate is part of Viva Maya's all-inclusive package: breakfast, lunch and dinner, a pool bar, non-motorized water sports, tennis, bicycles, live entertainment and themed parties. Free Wi-Fi is provided throughout the property. Spa services at Necui Spa are purchased separately, and the in-room safe carries an extra fee.
Is this room a good fit for couples or families?
With one queen bed and space for two guests, the room is ideal for couples or two friends. Viva Maya itself welcomes the whole family, with in-room childcare available for a surcharge and cribs available on request, though policy may vary by room type. Larger families may want to ask about connecting rooms.
What are the in-room comforts and practical extras?
Expect air conditioning, a 55-inch LED TV with premium channels, a mini-fridge, a phone, an iron and ironing board and a safe. Energy-saving switches and recycling are part of the room, and smoke detector, fire extinguisher and first aid kit are provided.
How close is Viva Maya to the beach and to Quinta Avenida?
The resort sits beachfront in the gated Playacar complex with direct beach access from the grounds. Quinta Avenida, Playa del Carmen's pedestrian main street, is about 25-30 minutes on foot through Playacar, or roughly 4 minutes by car.
What are check-in and check-out times, and what do I need to bring?
Check-in starts at 3:00 PM and the front desk operates 24/7, so late arrivals are welcome. Check-out is until 12:00 PM; late check-out depends on availability and may carry a fee. The guest who booked must show photo ID and a credit card in the same name, and the minimum check-in age is 18.
How do I get to Viva Maya from Cancún Airport?
Cancún International Airport is about 50-65 minutes by road from Playacar. A roundtrip airport shuttle can be arranged for an extra surcharge, as transfers are not part of the all-inclusive rate. A private transfer or taxi gives door-to-door service, while ADO buses stop at the central bus station in Playa del Carmen rather than at the hotel.