Superior Garden Room
391 sq ft / 4 Guests / 1 King Bed or 2 Queen Beds
Step into the Superior Garden Room at Viva Maya, a bright 391 sq. ft. space overlooking the resort’s landscaped gardens. Located on exterior corridors and finished with cool tile flooring, the room opens onto a private balcony and offers easy access to the hotel’s grounds while maintaining a peaceful, family-friendly garden outlook.
Choose between one King Bed or two Queen Beds to suit your party; the room is configured to sleep 4 guests and connecting rooms are available for larger groups. The private bathroom includes a shower, free toiletries and a hair dryer, with towels and bed sheets changed on request. The room is designed with accessibility in mind and features energy-saving switches, a smoke detector, fire extinguisher and a first aid kit for added peace of mind.
Your stay is complemented by the resort’s all-inclusive offering: complimentary Wi‑Fi throughout the property, a 55‑inch LED TV with premium channels, a mini-fridge, daily housekeeping and in-room childcare available for a surcharge. An in-room safe is provided (fee applies); ironing equipment, a phone and recycling amenities are also included. As a guest you can enjoy Viva Maya’s restaurants, bars and pool areas, non-motorized water sports and live entertainment as part of the all-inclusive plan, while Necui Spa treatments and certain services remain available at additional charge. This room provides a comfortable base for family stays or groups seeking a relaxed garden-side retreat at Viva Maya.
What's included in this room?
- Private balcony overlooking the resort's landscaped gardens
- 391 sq. ft. room with cool tile flooring and exterior corridor access
- One king bed or two queen beds, sleeping up to four guests
- Private bathroom with shower, free toiletries and a hair dryer
- Tile floors and blackout drapes set a restful garden-side tone
- In-room mini-fridge for keeping your own refreshments chilled
- 55-inch LED TV with premium channels, free Wi-Fi and in-room safe (fee applies)
- All-inclusive stay with dining, pool bar, non-motorized water sports, tennis and live entertainment
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Frequently Asked Questions
Superior Garden Room FAQs
What does the Superior Garden Room at Viva Maya look out on?
The room faces the resort's landscaped gardens from a private balcony. It is a garden outlook rather than an ocean view, which suits guests who want a calm, green setting and the resort's beachfront, pools and dining close at hand within the grounds.
How are the beds arranged, and how many people does the room sleep?
You can choose 1 King or 2 Queen Beds. The Superior Garden Room is set up to sleep 4 guests within 391 sq. ft., so it works for a couple wanting extra space, or for a family or small group sharing the two-queen layout.
Does the room have a balcony, and how would I use it?
Yes, the room has a private balcony looking over the gardens. It is a handy spot for morning coffee or a quiet moment away from the pool areas. Rooms are reached along exterior corridors, so you step in from the open air.
What is the bathroom like?
The private bathroom has a shower, free toiletries and a hair dryer. Fresh towels and bed sheets are changed on request, and housekeeping visits daily.
Is the Superior Garden Room a good choice for families or couples?
It suits both. Families benefit from the two-queen option, connecting rooms for larger parties, cribs on request (depending on room type) and in-room childcare for a surcharge. The resort has planned activities for all ages, three outdoor pools plus a kids' pool, and couples can retreat to the adults-only pool near Necui Spa.
What is included in the rate for guests in this room?
Your stay is all-inclusive: breakfast, lunch and dinner, a pool bar, non-motorized water sports, tennis, bicycles, live entertainment and themed parties. In the room you also have a 55-inch LED TV with premium channels, free Wi-Fi and a mini-fridge. Spa services at Necui Spa are purchased separately, and the in-room safe carries a fee.
How do dining reservations work at Viva Maya?
The buffet restaurant La Terraza serves breakfast, lunch and dinner with no reservation needed. The specialty restaurants, including Miramare (Italian) and Portofino (Mediterranean), require reservations, which can be made through the Viva App. Booking on arrival day is advised for your preferred dates.
Where is the resort, and how far is it from Quinta Avenida?
Viva Maya is beachfront inside the gated Playacar complex in Playa del Carmen, about 2 miles from the shops and restaurants of Quinta Avenida. That is roughly a 25-30 minute walk or about 4 minutes by car. Cancún International Airport is around 50-65 minutes away by road, and a roundtrip airport shuttle can be arranged for an extra charge.
What should I know before I arrive?
Check-in starts at 3:00 PM and the front desk is open 24 hours; check-out is by 12:00 PM. The person who booked must present a photo ID and a credit card in the same name, and must be at least 18. A municipal lodging tax of USD 3.30 per night is collected by the property. Pets and service animals are not permitted on the property.