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4 Guests / 1 King Bed or 2 Queen Beds
Step into a bright Superior Room with a refreshing pool view and a private balcony that brings the resort’s active grounds within sight. The room features cool tile flooring, air conditioning, blackout drapes and energy-saving switches for a comfortable stay; accessible entry and exterior-corridor access are available where required.
Flexible sleeping configurations accommodate your party with either one king bed or two queen beds for up to 4 guests, and connecting rooms are available for larger groups or families. The private bathroom includes a shower, free toiletries and a hair dryer, with towels and bed sheets changed on request. In-room conveniences include a 55-inch LED TV with premium channels, a mini-fridge, a safe, telephone, daily housekeeping, ironing facilities and complimentary Wi‑Fi. Safety features such as a smoke detector, fire extinguisher, first aid kit and recycling options are provided, and in-room childcare can be arranged for an additional surcharge.
As part of Viva Maya’s all-inclusive offering, your stay gives access to the resort’s dining venues and bars, live entertainment and a range of non-motorized water sports and activities. Reserve speciality a‑la‑carte dinners as needed and enjoy the buffet restaurant for all main meals; extra services such as spa treatments, airport transfers and certain in-room safe rentals carry an additional charge. Book your Superior Room, Pool View to relax on your balcony between days exploring the pools, beach and family-friendly activities at Viva Maya.
What's included in this room?
- Private balcony with pool views over the resort's lively grounds
- Tile-floored, air-conditioned room reached by exterior corridors, with connecting rooms available
- One king bed or two queen beds, sleeping up to four guests
- Private bathroom with shower, free toiletries, hair dryer and towels changed on request
- Blackout drapes and cool tile flooring give the room a restful feel
- Mini-fridge in the room for keeping drinks and snacks chilled
- 55-inch LED TV with premium channels, free Wi-Fi and an in-room safe for a fee
- All-inclusive stay with meals, pool bar, live entertainment and non-motorized water sports
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Frequently Asked Questions
Superior Room, Pool View FAQs
What does the Superior Room, Pool View look out on?
This room has a private balcony with a pool view, so you look out over the resort's active grounds. Viva Maya has 3 outdoor swimming pools plus a dedicated kids' pool, and it is a family-oriented resort with planned activities for all ages, so expect a lively outlook rather than a secluded one.
How are the beds arranged and how many guests does the room sleep?
The Superior Room, Pool View offers 1 King or 2 Queen Beds and sleeps up to 4 guests. Pick the king for a couple or the two queens for friends or a family. Connecting rooms are available for larger groups.
Does the room have a balcony, and how would I use it?
Yes, every Superior Room, Pool View has a private balcony. It is a good place for a morning coffee or an evening unwind between days at the pools and beach, with the resort's grounds in view.
What is the bathroom like?
The private bathroom has a shower, free toiletries and a hair dryer. Towels are changed on request, and the room also has daily housekeeping.
What in-room comforts can I expect?
You get air conditioning, blackout drapes, a 55-inch LED TV with premium channels, a mini-fridge, a telephone, an iron and ironing board and free Wi-Fi in the room and throughout the property. An in-room safe is provided, but it carries an extra fee.
What is included with my stay at Viva Maya?
The all-inclusive rate covers breakfast, lunch and dinner, a pool bar, non-motorized water sports, tennis, bicycles, live entertainment and themed parties. The buffet restaurant La Terraza needs no reservation, while the specialty restaurants Miramare and Portofino require reservations, bookable through the Viva App. Spa services at Necui Spa and airport transfers cost extra.
Is this room a good choice for families?
Yes. Viva Maya caters to the whole family and has a dedicated kids' pool. This room sleeps four, connecting rooms are available, cribs can be requested (policy may vary by room type) and in-room childcare can be arranged for a surcharge. Couples who want a calmer spot can use the resort's separate adults-only pool near Necui Spa.
How far is Viva Maya from the beach and from Playa del Carmen's 5th Avenue?
The resort is beachfront within the gated Playacar complex, with direct beach access from the grounds. Quinta Avenida is about 25–30 minutes on foot or roughly 4 minutes by car.
What are check-in rules and extra costs I should know about?
Check-in is from 3:00 PM (the front desk is open 24/7) and check-out is by 12:00 PM. The person who made the reservation must show photo ID and a credit card in the same name, and the minimum check-in age is 18. A municipal lodging tax of USD 3.30 per night is collected by the property. Free self-parking is available on site.

